01. Order Confirmation
All orders placed with Famous Stitch will be processed only after order confirmation and payment completion.
- 50% advance payment is required for Uniform orders.
- 100% advance payment is required for Custom Stitching orders.
Customers are requested to carefully review all order details including measurements, design specifications, and fabric selection before confirming the order.
02. Measurement Responsibility
Customers are advised to provide accurate body measurements. Famous Stitch will not be responsible for fitting issues caused by incorrect measurements provided by the customer.
03. Cancellation Policy
Orders can be cancelled only before the cutting and stitching process begins.
Once the production process has started, the order cannot be cancelled.
04. Delivery Time
Delivery timelines depend on the type of order, design complexity, and availability of fabrics.
While we always try to deliver orders on time, slight delays may occur due to unforeseen circumstances.
05. Refund Policy
Customized stitching services are generally non-refundable.
In special cases, refunds (if applicable) will be processed based on the situation and according to company policy.
06. Product Color & Design
Actual product colors and designs may slightly vary from the images displayed on the website.
This variation may occur due to lighting conditions, fabric texture, or screen display differences.
07. Customer Support
For any queries regarding orders, stitching, alterations, or services, customers can contact our support team through our official contact details.
08. Alteration Timeline
- Minor alterations are allowed within 7 days from the date of delivery.
- Major alterations will be charged according to the work required on the product.
- Alteration requests will not be entertained after the given timeline.
09. Jurisdiction
Any disagreement or dispute will first be handled through our customer support management team.
If the issue remains unresolved, the matter will be subject to the jurisdiction of the United Arab Emirates (UAE).